Terms of Service

1. Acceptance of Terms

Welcome to TekTrove Labs. By accessing or using our website at tektrove.ca (the "Website") and any services we offer (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you must not access or use our Website or Services. We reserve the right to modify these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

2. Description of Services

TekTrove Labs is an AI product development company. Through our Website, we:

• Provide information about our AI products and services, including RouteSage
• Accept inquiries and demo requests through our contact form
• Share insights about AI technology and industry trends
• Facilitate business partnerships and collaborations

Specific product services are subject to separate agreements negotiated with clients.

3. Use of the Website

3.1 Permitted Use

You may use our Website for lawful purposes only. You agree to:

• Provide accurate and complete information when contacting us
• Use the Website in compliance with all applicable laws and regulations
• Respect the intellectual property rights of TekTrove Labs

3.2 Prohibited Activities

You must not:

• Use the Website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or other harmful code
• Engage in any activity that could disable, overburden, or impair the Website
• Scrape, harvest, or collect data from the Website without permission
• Impersonate any person or entity
• Submit false or misleading information through our contact forms
• Use automated systems (bots) to access the Website

4. Intellectual Property

4.1 Ownership

All content on this Website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the property of TekTrove Labs or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

4.2 Trademarks

"TekTrove Labs," "RouteSage," and our logos are trademarks of TekTrove Labs. You may not use these marks without our prior written consent.

4.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and view the Website for personal, non-commercial purposes. This license does not include the right to:

• Modify or copy Website materials
• Use materials for commercial purposes
• Remove any copyright or proprietary notations
• Transfer materials to another person or "mirror" materials on another server

5. Product and Service Terms

5.1 RouteSage and Other Products

Use of our products, including RouteSage, is governed by separate license agreements, service agreements, or subscription terms provided at the time of purchase or engagement. These Terms govern only the use of our Website.

5.2 Demos and Trials

Product demonstrations and trial access are provided at our discretion and may be subject to additional terms communicated at the time of the demo.

6. User Communications

When you submit information through our contact form or other communication channels, you:

• Warrant that all information provided is accurate and complete
• Grant us permission to respond to your inquiry
• Understand that your submission does not create a confidential relationship
• Agree not to submit sensitive personal data (e.g., health information, financial details) through the contact form

7. Disclaimers

7.1 Website Availability

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not guarantee that the Website will be uninterrupted, error-free, or secure.

7.2 Information Accuracy

While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness, reliability, or accuracy of any content on the Website. Product specifications and features are subject to change without notice.

7.3 Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Inclusion of links does not imply endorsement.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEKTROVE LABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from your use or inability to use the Website
• Unauthorized access to or alteration of your transmissions or data
• Actions or omissions of any third party

Our total liability for any claims arising from or related to these Terms shall not exceed CAD $100.

9. Indemnification

You agree to indemnify, defend, and hold harmless TekTrove Labs and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any rights of another party
• Your violation of any applicable laws or regulations

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the courts located in Ontario, Canada, and you consent to the personal jurisdiction of such courts.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

12. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TekTrove Labs regarding your use of the Website. Any prior agreements, understandings, or representations are superseded by these Terms.

13. Contact Information

For questions about these Terms of Service, please contact us: